The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
1. Information I Collect
To fulfill your order, you must provide me with certain information (authorized by Etsy), such as:
Your name
Postal address
Payment details (processed securely through Etsy)
Product details
Optional: Personal preferences or customization notes for jewelry or other made-to-order products
You may also choose to provide me with additional information if you contact me directly (e.g., for a custom crown).
2. Why I Need Your Information & How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To provide my services, such as fulfilling your order, settling disputes, or offering customer support
When you’ve given express consent, for example, if you join my mailing list for updates or promotions
To comply with legal obligations, such as tax reporting
For legitimate business interests, such as improving my shop, product offerings, and service delivery—provided these are not overridden by your rights
3. Information Sharing and Disclosure
I value your privacy. I only share your information for limited reasons and in limited circumstances:
Etsy – to process your order and comply with Etsy policies
Service Providers – such as delivery companies (e.g., Canada Post) to fulfill your order
Legal or regulatory requirements – if necessary to comply with laws, respond to legal requests, or prevent fraud
4. Data Retention
I retain your personal information only as long as necessary to provide you with my services and comply with legal obligations. Typically, I retain your data for up to 4 years for tax and record-keeping purposes.
5. Transfers of Personal Information Outside the EU
Your data may be stored or processed via third-party services (e.g., Etsy’s servers, cloud-based tools) in jurisdictions outside your own, including the U.S. These providers (e.g., Etsy, Google Workspace) are committed to safeguarding data in line with international standards such as the EU-US Data Privacy Framework.
Note: If you wish to access, correct, or delete personal information held by Etsy (such as your buyer account details), please contact Etsy directly at Etsy Help Center.
I create all my jewelry.